FTC RadarSupport

Support

Help and contact for the FTC Radar app.

Email
eas1ernf0xes@gmail.com
Replies
Usually within a few days
Harmful content
Handled within 24 hours
On this page
  1. 01Contact
  2. 02Frequently asked questions
    1. How do I create an account?
    2. How do I delete my account?
    3. How do I report a post, comment or profile?
    4. How do I block someone?
    5. How do I claim my team?
    6. Why does FTCRadar Analytics say “Unavailable for this match/event”?
    7. Are the points real money?
    8. I forgot my password.
  3. 03More
01

Contact

Need help, found a bug or want to report a problem? Email us at eas1ernf0xes@gmail.com. We usually reply within a few days; reports about harmful content are handled within 24 hours.

02

Frequently asked questions

Q01

How do I create an account?

Open the Profile tab and choose Create account. You need an email address (we send a confirmation link), a username and a password, and you must accept the Terms of Use.

Q02

How do I delete my account?

In the App: Profile → Delete account. You can also use the account deletion page.

Q03

How do I report a post, comment or profile?

Tap the … menu on the item and choose Report. Moderators review reports and act within 24 hours.

Q04

How do I block someone?

Tap the … menu on their post or comment and choose Block user. You can unblock from Profile → Blocked users.

Q05

How do I claim my team?

Go to the My Team tab and enter your team number. Claimed teams can ask for verification to post as the team.

Q06

Why does FTCRadar Analytics say “Unavailable for this match/event”?

Match statistics come from volunteer analysts and appear only after every team of a match has been analysed. Many matches and events have none yet.

Q07

Are the points real money?

No. Points are virtual, free, cannot be bought, sold or cashed out, and have no monetary value.

Q08

I forgot my password.

Use the password reset option on the sign-in screen, or email us from the address of your account.

03

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